Overview

It has been said that attitude is everything. Our mindset affects how we think and feel, and what we say and do, but most of us don't pay much attention to it. Unknowingly, our subconscious minds impact our daily interactions, our behaviour and actions, and gradually, our personal success and career. In the corporate world, it affects the way we build teams, communicate, lead, provide customer service and how we sell. Most importantly, our mindset ultimately determines success!

This foundational course is taught from the angle of psychology, neuro-linguistic programming & neuro-semantics, with learning made enjoyable using the "mental movie" as a metaphor to deliver concept of service mindset & excellence. Customers and account sales reps both play different mental movies, and account sales reps can learn to change their own mental scripts and positively influence their customer's horror mental movie. Once they understand the movie mind set, they can then learn how to win with people by first learning how to be a winner themselves. The tips they will learn are grounded on psychology and principles from John C Maxwell, a renowned leadership guru.



Course Outline

• Learn how mental movies affect our mindset
• Get an insight on how our childhood experiences create unconscious mental scripts
• Know and manage your own emotions
• Deal with "horror" movies and limiting beliefs
• Recognise and understand other people’s emotions and actions better
• Re-edit mental movies and create mental blockbuster movies for motivation and success
• Winning with people starts with You
• 15 tips on how to win with people
• Understanding your leadership Lid
• How to raise your leadership Lid

Duration

• 1 day (can be customized to 2 days)

Workshop Leaders

• Kevin Shepherdson
  
• Jim Khoo
  
• Celine Chew
  



Note: This course can be customized to suit your organization's needs.

Download the brochure here

View our workshops on:

• Mindset / Motivation
• Sales & Marketing
  
• Communication
  
• Career Development
  





Benefits of Attending This Course

• Create a winning mindset
• Find out how mental movies of emotional wounds and negative memories and beliefs formed in the past impact how we feel and behave in the present.
• Learn how to deal with fixed mindsets and edit mental movies to change your outlook and make changes at the sub-conscious level.
• Apply changes to areas of your life that impact achievements, communication, leaership, customer service, family life, etc.

Who Should Attend?

• Those in leadership/managerial positions
• Sales practitioners
• Customer Service practitioners
• Those in Sales & Marketing
• Anyone in Communication

Testimonials

• "Course helped me realize myself and how to change my perspective of things." - Roland Han
• "Wonderful sharing. Very positive mindset to be shared with everybody." - Alvin Fu
• "Refresh our actions in life. Very effective when dealing with sellers and buyers." - Annie Peh





Contact us at sales@straitsconsultancy.com or call 6848 4421 for more information.